Container Port Group

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Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains how ContainerPort Group, Inc. (“we”, “us”) collects, uses and protects your personal information when you use containerportgroups.com. We are the data controller for this website.

Who we are

ContainerPort Group, Inc.
330 Aqua Chem Drive, Charlotte, NC 28208, United States
Email: info@containerportgroups.com
Phone: +1 (980) 376-7299

Information we collect

  • Order information: name, billing and delivery address, email address, phone number and order details.
  • Payment information: card payments are processed by Stripe. We never see or store your full card number.
  • Account information: if you create an account, your username and password (stored encrypted).
  • Usage data: IP address, browser type, pages viewed and referring site, collected through cookies and analytics.
  • Communications: messages you send us by email, contact form or live chat.

How we use your information

  • To process, deliver and support your container order (contract performance).
  • To take payment and prevent fraud (legitimate interests and legal obligation).
  • To respond to enquiries and provide customer service.
  • To improve our website and measure marketing performance (consent, where required).
  • To meet tax, accounting and other legal obligations.

Who we share it with

We share personal data only with service providers who help us run the business: Stripe (payment processing), our hosting provider, haulage and delivery partners who need your address to deliver your container, email and analytics providers (including Google Analytics), and our live chat provider. We do not sell your personal information.

Cookies

We use essential cookies to keep your shopping cart and session working, and analytics/advertising cookies to understand how the site is used. You can block or delete cookies in your browser settings; essential cookies are required for checkout to function.

How long we keep it

Order and transaction records are kept for seven years to meet tax and accounting requirements. Enquiries and marketing data are kept for up to two years after your last contact with us, unless you ask us to delete them sooner.

Your rights

You can ask us to access, correct, delete or export your personal data, object to certain processing, or withdraw consent at any time. Email info@containerportgroups.com and we will respond within 30 days. California residents may exercise their rights under the CCPA/CPRA, including the right to know and the right to delete, using the same contact details. If you are in the EU or UK, you also have the right to complain to your local data protection authority.

Security

Our site uses HTTPS encryption and payments are handled by a PCI-DSS compliant provider. Access to customer data is limited to staff who need it to fulfil your order.

Children

Our website and products are not directed at children under 16 and we do not knowingly collect their data.

Changes and contact

We may update this policy from time to time; the date at the top shows the latest revision. Questions about this policy can be sent to info@containerportgroups.com or by post to the address above.