Terms of service
Thank you for choosing CONTAINERPORTGROUP for your housing needs. By placing an order with us, you agree to the following terms and conditions:
1. Customization and Orders
- CONTAINERPORTGROUP builds each home specifically for you, based on your order specifications. Due to this custom nature, we do not provide returns or cancellations once the order has been placed.
2.Cancellation Policy:
- We understand that circumstances may change. Therefore, we offer a 72-hour cancellation window from the time of placing the order. Should you wish to cancel your order within this timeframe, please contact us immediately.
3.Site Readiness:
It is the homeowner’s responsibility to ensure that the site is ready for delivery. We strongly advise obtaining site and foundation plans as needed to facilitate a smooth delivery process. If the site is not ready during the scheduled delivery, additional charges may apply for storage and reattempted delivery.
4. Delivery Clearance:
- The homeowner is responsible for ensuring that the delivery location is accessible and clear of any obstacles. This includes ensuring adequate clearance for the delivery truck, such as overhead wires, tree branches, and other obstructions.
5. Location Assessment:
To assist you in assessing any potential obstacles at your delivery location, please email us your final location on Google Maps. This will help us ensure a successful delivery and setup process.
Please review these terms and conditions carefully. By placing an order with CONTAINERPORTGROUP, you acknowledge and accept these terms in their entirety. If you have any questions or concerns, please don’t hesitate to contact us. We’re here to help you every step of the way.
Thank you for choosing CONTAINERPORTGROUP.